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IMS Policy Statement

At SILVER LINING, we are committed to secure a long-term partnership with customers by offering a full suite of Cloud, Data Centre, and Disaster Recovery products as well as Managed Services to the Private and Public Sectors. As a national leader in data canters and cloud service providers, we continuously deliver comprehensive, reliable and quality cloud solutions to our clients. We intend to achieve Business goal and our customer needs by: • Adhere to the implementation of integrated quality, service and infosec management systems and be committed to continual improvements to the system; • Ensure consistency in training and competency development efforts across all our employees to meet quality and service standards; • Use a risk management approach in all our activities and processes by valuing the security of client data and ensuring quality service delivery; • Ensure the protection of our information systems and processing environments through the implementation of appropriate controls; • A continuity plan is established and maintained to ensure continuous and uninterrupted service to our valuable customers. • Ensure that all operations are conducted in the most ethical way possible and that all regulatory, statutory and stakeholder requirements are met; • IMS objectives are established in accordance with this policy, communicated and monitored to ensure the intended result of this policy statement.